FAQs

General Questions

These General Questions FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Can I make changes to my benefits elections after Open Enrollment?

chevron_circle_down

Can I talk with a counselor with the EAP?

chevron_circle_down

How do I access the EAP resources?

chevron_circle_down

How do I enroll?

chevron_circle_down

What documents do I need to provide to show that my dependents are eligible for benefits?

chevron_circle_down

What if I miss the Open Enrollment deadline?

chevron_circle_down

What is the Employee Assistance Program (EAP)?

chevron_circle_down

When do the benefits I choose during Open Enrollment begin?

chevron_circle_down

When is Open Enrollment?

chevron_circle_down

Who can I cover under CMC benefits?

chevron_circle_down

Who is eligible to use the EAP resources?

chevron_circle_down

Benefit Programs

These Benefit Programs FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

What is Teladoc Health?

chevron_circle_down

What types of services are available under Teladoc Health?

chevron_circle_down

Who is eligible to participate in the Teladoc Health program?

chevron_circle_down

Will I receive an enrollment packet from Teladoc Health?

chevron_circle_down

401(k)

These 401(k) FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Am I eligible to participate in the Retirement Plan?

chevron_circle_down

Are pre-tax earnings considered taxable income? If so, do I pay tax on the earnings?

chevron_circle_down

Are the investment elections the same for the Roth after-tax and pre-tax contributions?

chevron_circle_down

Can I change my contribution amount?

chevron_circle_down

Can I contribute both pre-tax and Roth after-tax contributions to my Retirement Plan account?

chevron_circle_down

Can I roll over individual Roth IRA funds to CMC’s Roth after-tax plan?

chevron_circle_down

Can I transfer money from my CMC pre-tax account to my CMC Roth after-tax account?

chevron_circle_down

Can I withdraw my Roth after-tax contributions as a loan or in-service withdrawal?

chevron_circle_down

Do I pay taxes on the converted Roth after-tax contributions?

chevron_circle_down

Does CMC contribute to my Retirement Plan?

chevron_circle_down

Does the Plan’s Roth after-tax account require a minimum withdrawal amount each year after you reach age 73 – also called a required minimum distribution?

chevron_circle_down

How do I access my account?

chevron_circle_down

How do I elect a beneficiary for my account?

chevron_circle_down

How do I roll over my balance from another plan into the CMC Retirement Plan?

chevron_circle_down

How do Roth after-tax contributions differ from my current pre-tax contributions?

chevron_circle_down

If I contribute to both the pre-tax and Roth after-tax accounts, into which account will the match be deposited?

chevron_circle_down

If I elect 4% after-tax and 4% pre-tax contributions, how will the company match be calculated?

chevron_circle_down

Is the CMC match considered taxable income? If so, when do I pay taxes on the company match?

chevron_circle_down

Once I make an investment election, am I allowed to change it?

chevron_circle_down

What are my investment options in the Retirement Plan?

chevron_circle_down

What are supplemental contributions?

chevron_circle_down

What happens if I don’t enroll?

chevron_circle_down

What if I have questions about my account?

chevron_circle_down

What is a qualified distribution?

chevron_circle_down

What is the maximum amount I can contribute?

chevron_circle_down

What is vesting? And when am I fully vested?

chevron_circle_down

What type of contributions can I make to the Retirement Plan?

chevron_circle_down

When can I begin participating in the Retirement Plan?

chevron_circle_down

Dental and Vision Coverage

These Dental and Vision Coverage FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

What are my dental options?

chevron_circle_down

What are my vision options?

chevron_circle_down

What is the difference between the Premium Dental Plan and the Base Dental Plan?

chevron_circle_down

What is the difference between the Premium Vision Plan and Basic Vision Plan?

chevron_circle_down

Who is the Dental Plan administrator?

chevron_circle_down

Who is the Vision Plan administrator?

chevron_circle_down

Will I receive a Dental ID card?

chevron_circle_down

Will I receive a Vision ID card?

chevron_circle_down

Flexible Spending Accounts (FSAs)

These Flexible Spending Accounts (FSAs) FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Can FSA funds be used for dependents who are not enrolled in a CMC medical plan?

chevron_circle_down

Can I submit a claim for a family member?

chevron_circle_down

Can I submit multiple receipts on the same claim form?

chevron_circle_down

Does the carryover apply to both the Health Care FSA and the Dependent Care FSA?

chevron_circle_down

How can I submit a claim?

chevron_circle_down

How do I enroll in an FSA?

chevron_circle_down

How do I receive reimbursement?

chevron_circle_down

How much can I contribute to an FSA?

chevron_circle_down

If an employee has $640 to carry over and they don’t want to contribute to an FSA in 2024, will the $640 carry over automatically OR will the employee have to elect the minimum FSA contribution in order for those dollars to carry over?

chevron_circle_down

If an employee has $640 to carry over and they don’t want to contribute to an FSA in 2025, will the $640 carry over automatically OR will the employee have to elect the minimum FSA contribution in order for those dollars to carry over?

chevron_circle_down

Is a Health Care FSA election required in order to carry over any unused FSA dollars?

chevron_circle_down

What are eligible Lifestlye Benefit expenses?

chevron_circle_down

What FSAs does CMC offer?

chevron_circle_down

What happens to my FSA balance at the end of the year?

chevron_circle_down

What if an expense is more than the amount I have in my FSA?

chevron_circle_down

What is a Lifestyle Benefit Program?

chevron_circle_down

What is the maximum I can carry over?

chevron_circle_down

When are funds contributed to my FSA?

chevron_circle_down

Who can enroll in the Dependent Care FSA?

chevron_circle_down

Who can enroll in the Health Care FSA?

chevron_circle_down

Who is eligible for the Lifestyle Benefit?

chevron_circle_down

Will my carryover amount count towards the next year's contribution limit?

chevron_circle_down

Life and Accidental Death & Dismemberment (AD&D) Insurance

These Life and Accidental Death & Dismemberment (AD&D) Insurance FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Can I purchase additional coverage?

chevron_circle_down

How do I name my beneficiaries for Life and AD&D coverage?

chevron_circle_down

How much will I pay for Optional Life and AD&D?

chevron_circle_down

What do Basic Life and AD&D Insurance cover?What does Basic Life and AD&D Insurance cover?

chevron_circle_down

Who is the carrier for Life and AD&D Insurance?

chevron_circle_down

Will I receive Basic Life and AD&D Insurance?

chevron_circle_down

Medical Plans

These Medical Plans FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Do copays apply to the deductible?

chevron_circle_down

Do copays apply to the out-of-pocket maximum?

chevron_circle_down

How do I know what my medical premium will be?

chevron_circle_down

How does the tobacco surcharge work?

chevron_circle_down

How does the wellness surcharge work?

chevron_circle_down

How is the deductible calculated and met?

chevron_circle_down

How is the out-of-pocket maximum (OOP max) calculated and met?

chevron_circle_down

Is the out-of-pocket maximum the most I will have to pay out of pocket?

chevron_circle_down

What are my medical options?

chevron_circle_down

Who is the medical plan administrator and how do I find an in-network provider?

chevron_circle_down

Will I receive Medical Plan ID cards?

chevron_circle_down

New Hire

These New Hire FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Who has to complete an annual physical in order to pay the following year's standard rates?

chevron_circle_down

Prescription Drug Coverage

These Prescription Drug Coverage FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

How do I know if my medication qualifies as a preventive or preferred drug?

chevron_circle_down

How do I make sure that I receive generic drugs so my costs are lower?

chevron_circle_down

How much does it cost to fill my maintenance medication through ScriptSourcing?

chevron_circle_down

What do I pay for prescription drugs?

chevron_circle_down

What if my doctor prescribes a brand-name drug instead of generic?

chevron_circle_down

What is ScriptSourcing International?

chevron_circle_down

Which medications are eligible to be filled through ScriptSourcing International?

chevron_circle_down

Will I pay less for generic drugs?

chevron_circle_down

Short Term and Long Term Disability Coverage

These Short Term and Long Term Disability Coverage FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

What does Long Term Disability cover?

chevron_circle_down

What does Short Term Disability cover?

chevron_circle_down

Will I receive Short Term and Long Term Disability coverage?

chevron_circle_down

Telehealth

These Telehealth FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Can I access MDLIVE from my personal devices (mobile devices, laptops, phones, etc.)?

chevron_circle_down

Can I use MDLIVE while traveling?

chevron_circle_down

Can my child use MDLIVE when I’m not with them?

chevron_circle_down

Does everyone in my family need to register for MDLIVE?

chevron_circle_down

How do I register for MDLIVE?

chevron_circle_down

How do I schedule a visit through MDLIVE?

chevron_circle_down

How much does a Telehealth visit cost?

chevron_circle_down

Is MDLIVE available in Spanish?

chevron_circle_down

What conditions can I use MDLIVE for?

chevron_circle_down

What do I do if I haven't received a call back from MDLIVE within 60 minutes?

chevron_circle_down

Who do I contact if I have registration, account or technical issues with MDLIVE?

chevron_circle_down

Voluntary Benefits

These Voluntary Benefits FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Can I cover my dependents on voluntary benefits?

chevron_circle_down

How do I file a claim for voluntary benefits?

chevron_circle_down

How do voluntary benefits work?

chevron_circle_down

How long does it take to get reimbursed?

chevron_circle_down

What does Accident Insurance cover?

chevron_circle_down

What does Hospital Indemnity Insurance cover?

chevron_circle_down

What is the group number for voluntary benefits?

chevron_circle_down

What types of illness are covered by Critical Illness Insurance?

chevron_circle_down

What types of services can be submitted for reimbursement under the wellness benefit?

chevron_circle_down

What's the purpose of voluntary benefits?

chevron_circle_down

Why did CMC make voluntary benefits available to employees?

chevron_circle_down

Wellness Plan

These Wellness Plan FAQs apply to employees and dependents eligible for and enrolled in CMC’s Blue Cross Blue Shield (BCBS) Medical Plan.

Are annual physical exams covered at 100% by CMC?

chevron_circle_down

Do I HAVE to go to an in-network doctor for my annual physical to count?

chevron_circle_down

How can I make sure my annual physical is coded correctly?

chevron_circle_down

How do I know if my doctor is in-network?

chevron_circle_down

How do I look at my EOB?

chevron_circle_down

How often are in-network annual physicals covered by CMC?

chevron_circle_down

I am not covered under CMC's BCBS Medical Plan. Do I have to get an annual physical?

chevron_circle_down

I’m a new hire do I have to get an annual physical? Do my dependents need to also get an annual physical?

chevron_circle_down

What happens if I don’t get an annual physical?

chevron_circle_down

What if I talk to my doctor about other health concerns at my in-network annual physical?

chevron_circle_down

What if my doctor sends me to a different location to get blood work or tests done?

chevron_circle_down

What is the deadline?

chevron_circle_down

What is the surcharge?

chevron_circle_down

What should I tell my doctor’s office when I make my appointment?

chevron_circle_down

Why does CMC require employees and covered spouses to get annual physicals?

chevron_circle_down

NOTE: Not all employees are eligible to participate in the plans described. Eligibility is dependent on the terms of any collective bargaining agreement, employee classification and/or plan documents applicable to the individual employee.

Need help?

Call

The Employee Services Team is just a phone call away.

877.262.8050